Privacy Policy for Zypher

Last Updated: October 17, 2025

1. Introduction

Zypher ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

We collect information to provide and improve our services. This information includes:

Personal Information You Provide: This includes your name, email address, physical address, phone number, and payment information when you create an account or place an order.
Automatically Collected Information: When you use our services, we automatically log information. This includes your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Service Usage Data: We may collect data related to your use of our services, such as server logs, resource usage (CPU, memory, disk), and network traffic data to ensure service stability and security.

3. How We Use Your Information

We use the information we collect to:

Create and manage your account.
Process transactions and send you related information.
Provide, operate, and maintain our services (e.g., Game Hosting, VPS).
Monitor for and prevent fraudulent, illegal, or abusive activity, and enforce our Terms of Service.
Communicate with you about your account or orders.
Improve our website and services.
Respond to your comments, questions, and provide customer support.

We do not sell your personal information. We may share your information in the following situations:

With Service Providers: We may share data with third-party vendors who perform services for us, such as payment processing (e.g., Stripe, PayPal) or fraud detection.
For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena, court order, or other governmental request, or to protect our rights and property.
To Enforce Policies: We may share information to enforce our Terms of Service and other policies, including investigating potential violations.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use administrative and technical security measures to help protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request the deletion of your data. To make such a request, please contact us through our support system.

8. Use of Cookies

We may use cookies to help customize the Service and improve your experience. You can choose to remove or reject cookies in your browser settings, but this may affect the availability of our Service.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@zypher.cloud